Talk to a person.
Usually the same day.
No ticket queue, no bot pretending to be Priya, no “your call is important to us”. One inbox, read by the people who build the thing.
- → Every enquiry answered within one working day
- → English or Hindi, in writing or on the phone
- → Free plan gets the same inbox as everyone else
Or skip the form entirely.
Every one of these lands with a named person rather than a shared alias nobody owns. Pick whichever fits — none of them is slower than the others.
The fastest way to reach us, and the one most of our customers use. Business hours, real replies.
+91 9680440022 →Support
Something broken, something confusing, or an import that won’t behave. Include the workspace name.
[email protected] →Sales
Sizing a plan, a Custom quote, or a demo for the team. We’ll tell you if the Free plan is enough.
[email protected] →Billing
Invoices, GST details, or a charge that looks wrong. Billing mistakes get put right — see the Terms.
[email protected] →Privacy & data
Access, correction or deletion requests, and anything about a listing in our lead index.
[email protected] →Phone
Mon–Sat, 10:00–19:00 IST. Outside those hours, leave it in writing and it’s answered first thing.
+91 9680440022 →Clatos Technologies Private Limited
Mon–Sat, 10:00–19:00 IST
We are a remote-first team, so the office is where the paperwork lives rather than where the work happens. For anything urgent, WhatsApp beats a visit.
Grievance officer
Required under the DPDP Act and the IT Rules, and genuinely used — if something is unresolved after support has looked at it, this is the escalation.
- Name
- Grievance Officer
- [email protected]
- Response
- Acknowledged in 48 hours, resolved in 30 days
Before you write in
A fair number of enquiries are answered faster by a page than by us. Pricing and credits in particular.
What people ask before they write in
Within one working day for everything, and usually the same afternoon. That is a real target, not a service-level clause — if we miss it, chase us and say so.